CADRA, CADRA NC, and DesignGateway Support Services

SofTech's Customer Services organization is comprised of dedicated team of technical support engineers, consultants, and trainers who are ready to assist you, answer your questions, work with you on a consultancy basis, or meet your training needs. For help or information on these services, there are several ways to reach us depending on your needs and your location:

North America, Canada, Australia, Europe & South America

For customer support for the CADRA® and DesignGateway™ family of products:
Phone: (800) 321-2372

Our Help Desk hours are (USA Eastern Time):
8:00 am to 5:00 pm, Monday through Friday

If you require immediate support, the Help Desk is the way to go for problems, questions, suggestions for enhancements that do not require immediate response, send them to our dedicated SofTech support e-mail address:
cadra@softech.com
designgateway@softech.com

Germany Technical Support

For customer support in Germany for all SofTech application products and services, contact:

Phone: +49 89-96288-0
Email: hotline@softech.de
Web: http://www.softech.de/

Italy Technical Support

For customer support in Italy for all SofTech application products and services, contact:

Phone: +39 0331 455499
Email: info@softech-italia.it
Web: http://www.softech-italia.it